Exploring Developer Support Techniques

December 17th, 2008

I just started a new project, and came across a bank of flash videos created with a tool called Wink used to help users setup their development environments. At first I though “why not just use a Wiki”? A few days later, as it would happen, I found a WordPress plugin for creating remotely hosted [...]

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Using testing tools to replicate QA defects for bug fixes (screencast)

December 17th, 2008

Long has there been issues to replicate defects found by QA and user acceptance testers for the development team to understand and resolve. For several years, I have used a fairly simple tool to aid in this called Bad Boy. This tool is a browser request simulator that is simple to record and playback. First [...]

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